Delivery & Payments

Preorder

Our mission is to overcome the problem of sustainability within the family goods industry. We promote the idea of pre-ordering to help eliminate overproduction and waste. All products marked with Pre-order would be produced especially for you, despite this, we aim to deliver your order as fast as possible. We keep a small quantity of the most popular products in stock for immediate delivery.

Delivery

I Made You is pleased to provide simple and affordable shipping to all countries within Europe. Please keep a note of shipping costs in the checkout.

We offer FREE Eco Shipping for orders over 50€.

How long will I wait for my delivery?

Currently, we offer the following delivery times:

  • Item In-stock:
    Shipping in 1-3 working days
  • Item in Pre-order:
    Shipping depends on the particular product and manufacture times. Please check the shipping time on the product sub-page.

Additionally, we offer two shipping options:

  • Eco shipping (Sustainable)
    Package will be shipped once all the order items are available. This means items that are in-stock might have to wait for the ones that are pre-ordered for manufacturing. We recommend this shipping option in order to avoid excessive CO2 emissions.
  • Comfort shipping
    Shipping will be split into separate packages depending on shipping time of the order items. This means items that are in-stock will be sent in 1-3 working days, while pre-ordered items later.

We ship all orders with DHL Parcel from our warehouse in Krakow, Poland. Delivery time is usually 2-4 days from the moment we send the package.

How can I track my parcel?

Once your order is shipped, you will receive tracking information via e-mail.

You can also follow the progress of your order at any point by logging in to Your Account.

Countries we ship to

Currently, we offer shipment to the following countries: Austria, Belgium, Denmark, Finland, Germany, Luxembourg, Netherlands, Spain and Sweden.

Payments

All payments are processed via Mollie.

We never keep any of your bank account details. Transactions in our webshop are handled by a secure payment platform so any payments you make on our site are completely secure.